Shipping policy

 

SECTION 1 - PRODUCTION FULFILLMENT HUB
All sample watch selections, structural prototypes, and associated manufacturing component kits are compiled, rigorously quality-checked, and dispatched directly from our factory: 5F, Building 3, Ruixiong Industrial Park, Sima Cun, Changping, Dongguan, Guangdong, China

SECTION 2 - PROCESSING TIMES & ORDER EXECUTION
Because our sample timepieces are drawn from real industrial molding lots and undergo secondary mechanical performance testing before shipping, please allow two to four (2–4) business days for our technical logistics desk to process your order, verify your corporate credentials, and securely pack the hardware. For custom logo items, it takes more time (Max. 30 days) for components manufacturing and complete watch assembly, testing and packing. 

Orders are not processed or dispatched on local public holidays or weekends.

SECTION 3 - ESTIMATED TRANSIT TIMES & CARRIER HANDLING
We utilize trackable international express air couriers (such as DHL, FedEx, or 4PX etc) to ensure your samples arrive safely for your engineering reviews.

International Air Courier Delivery: 5–10 business days depending on the proximity of your country and localized customs clearance speeds.

SECTION 4 - CUSTOMS DUTIES, TAXES, AND TARIFF LIABILITY
All samples are shipped under international commercial terms as DDP (Delivered Duty Paid) for most of countries and regions. KEYPOWER pays all transport, customs clearance, and import duties/taxes upfront, and the purchasing business entity receives the package with no extra fees due on arrival.  

For some specific countries and regions, samples have to be shipped under terms of DDU (Delivered Duty Unpaid), consumer might pay import taxes and duties before local delivery or customs release.

Delayed deliveries resulting from customs audits or import holds are outside our operational control.